{"id":13,"date":"2019-11-14T15:23:43","date_gmt":"2019-11-14T15:23:43","guid":{"rendered":"https:\/\/www.jcglobal.sg\/?page_id=13"},"modified":"2020-12-29T02:10:27","modified_gmt":"2020-12-29T02:10:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.jcglobal.sg\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"    <div class=\"sitepath clearfix\" style=\"background-image: url(https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2020\/12\/banner-FAQ.jpg)\" >\n\t\t<div class=\"container clearfix\">\n\t\t\t<div class=\"sitepath-l\">\n\t\t\t\t<h1>\n\n\t\t\t\t\t<span>FAQ<\/span>\n\t\t\t\t<\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n    \n\t<section class=\"section section-pd\" id=\"section_490935016\">\n\t\t<div class=\"bg section-bg fill bg-fill  \" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-481181793\">\n\n\t<div id=\"col-1124926802\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion style-acc\">\n<div id=\"accordion-2536778839\" class=\"accordion-item\"><a id=\"accordion-2536778839-label\" href=\"#\" class=\"accordion-title plain active\" aria-expanded=\"true\" aria-controls=\"accordion-2536778839-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Information\/Documents required when remitting for the first time<\/span><\/a><div id=\"accordion-2536778839-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-2536778839-label\">\n<h6>Individual Customers<\/h6>\n<ul>\n<li>Individual Account Application Form<\/li>\n<li>List of documents required are indicated on the first page of the form<\/li>\n<\/ul>\n<h6>Corporate<\/h6>\n<ul>\n<li>Corporate Account Application Form<\/li>\n<li>List of documents required are indicated on the first page of the form<\/li>\n<\/ul>\n<\/div><\/div>\n<div id=\"accordion-3455977516\" class=\"accordion-item\"><a id=\"accordion-3455977516-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3455977516-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long does it take for my funds to be transferred to my beneficiary account?<\/span><\/a><div id=\"accordion-3455977516-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3455977516-label\">\n<p>All transactions should be transferred by the next working day.<\/p>\n<p>For example, if you remit on Monday, your funds should be transferred to your beneficiary account on Tuesday. If you remit on Friday, your funds should be transferred to your beneficiary account on Monday.<\/p>\n<p>However, there may be delays due to public holidays or unforeseen circumstances. For urgent transfers, please contact us for advice on the expected processing time.<\/p>\n<\/div><\/div>\n<div id=\"accordion-2002083894\" class=\"accordion-item\"><a id=\"accordion-2002083894-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2002083894-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I update my particulars after signing up for an account?<\/span><\/a><div id=\"accordion-2002083894-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2002083894-label\">\n<p>Please head down to any of our branches to update your particulars and present your valid identification document for verification purposes.<\/p>\n<\/div><\/div>\n<div id=\"accordion-523887789\" class=\"accordion-item\"><a id=\"accordion-523887789-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-523887789-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the service charges?<\/span><\/a><div id=\"accordion-523887789-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-523887789-label\">\n<p>Our service charges are displayed on our mobile application. You may also visit any of our branches to check on our charges.<\/p>\n<\/div><\/div>\n<div id=\"accordion-3503745169\" class=\"accordion-item\"><a id=\"accordion-3503745169-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3503745169-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Payment options<\/span><\/a><div id=\"accordion-3503745169-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3503745169-label\">\n<p>We accept the following modes of payment:<br \/>PayNow, NETS, internet bank transfer, cheque, and cash.<\/p>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_490935016 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_490935016 .section-bg.bg-loaded {\n  background-image: url(https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2020\/12\/bg-FAQ.jpg);\n}\n#section_490935016 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_490935016 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section section-footer1 dark\" id=\"section_251373953\">\n\t\t<div class=\"bg section-bg fill bg-fill  \" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1049895329\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1049895329 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-middle\"  id=\"row-1112770405\">\n\n\n\t<div id=\"col-888447682\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_824540193\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"374\" height=\"433\" src=\"https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2021\/02\/img-download1.png\" class=\"attachment-original size-original\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2021\/02\/img-download1.png 374w, https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2021\/02\/img-download1-259x300.png 259w\" sizes=\"(max-width: 374px) 100vw, 374px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_824540193 {\n  width: 60%;\n}\n@media (min-width:550px) {\n  #image_824540193 {\n    width: 82%;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-888447682 > .col-inner {\n  margin: 0px 0px -11px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-217511281\" class=\"col col-8 col-download-right medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container s title-left mb0\" style=\"max-width:500px;\"><h1 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Download JC Global App <br> For Free<\/span><b><\/b><\/h1><\/div>\n\n    <a target=\"_blank\" class=\"image-nomal\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.jcglobal.jc&hl=en_US\">\n      <img src=\"https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2020\/12\/google-play-1.png\">\n    <\/a>\n    \n\n    <a target=\"_blank\" class=\"image-nomal\" href=\"https:\/\/apps.apple.com\/by\/app\/jc-global\/id1450073877\">\n      <img src=\"https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2020\/12\/appstore.png\">\n    <\/a>\n    \n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-217511281 > .col-inner {\n  padding: 0px 0px 33px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_251373953 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(40, 40, 40);\n}\n#section_251373953 .section-bg.bg-loaded {\n  background-image: url(https:\/\/www.jcglobal.sg\/wp-content\/uploads\/2021\/02\/bg-download1.jpg);\n}\n#section_251373953 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_251373953 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/pages\/13"}],"collection":[{"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":6,"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":323,"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/pages\/13\/revisions\/323"}],"wp:attachment":[{"href":"https:\/\/www.jcglobal.sg\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}